Many of our customers know our Shop Foreman, Andro Hayes. He is the tall guy that wears a lab coat over his uniform so he looks like a doctor. He may look like a doctor, but he is actually a magician when it comes to figuring out why cars do some of the strange things they do. He is one of those rare people that actually understand how all the electronics and sensors in a car interact and how these interactions can sometimes lead to unexpected results.
Most new cars today have 2 to 3 miles of wires, lots of sensors, and multiple computers. Most of the time they work well together and when something fails, it is not extremely difficult to locate and repair. But there are other times when finding the source of a problem takes hours and hours because there are so many places to look. This is when having someone like Andro is invaluable. He will figure the problem out when other technicians, who do not really understand electronics, are lost. Jim, our Service Manager calls Andro a spark chaser, and he is the best in Northern Nevada. He is also an ASE certified Master Technician.
So if your car is acting strange and other technicians can not figure out what the problem is, bring it to Wayne’s and let Andro have a look. He will figure it out because that is what you do when you are the best. Also remember to wish him happy anniversary as this is his 10th year at Wayne’s.