Car Giving You Trouble? Quick Tips on Finding an Auto Repair Shop You Can Trust in Reno

Car Giving You Trouble? Quick Tips on Finding an Auto Repair Shop You Can Trust in Reno

Need an auto repair shop immediately? When looking for a reliable, dependable auto repair shop, here are tips to help you make an informed decision.

car repairAccording to an article at ase.com, “How to Find a Reliable Auto Repair Shop”

“Don’t just drop your vehicle off at the nearest establishment and hope for the best. That’s not choosing a shop, that’s merely gambling.

I. Preliminaries

  • Read your owner’s manual to become familiar with your vehicle and follow the manufacturer’s suggested service schedule.

  • Start shopping for a repair facility before you need one; you can make better decisions when you are not rushed or in a panic.

  • Ask friends and associates for recommendations; even in this high-tech era, old-fashioned word of mouth reputation is valuable.

  • Check with your local consumer organization(s) regarding the reputation of the business. Inquire about complaints and the rate of resolution of complaints.

  • If possible, arrange for alternate transportation in advance so you will not feel forced to choose a shop solely on location.

Once you choose a repair shop, start off with a minor job; if you are pleased, trust them with more complicated repairs later.

II. At the Shop

  • Look for a neat, well organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays.

  • Professionally run establishments will have a courteous, helpful staff. The service writer should be willing to answer all of your questions.

  • Feel free to ask for the names of a few customers. Call them.

  • All policies (labor rates, guarantees, methods of payment, etc.) should be posted and/or explained to your satisfaction.

  • Ask if the shop customarily handles your vehicle make and model. Some facilities specialize.

  • Ask if the shop usually does your type of repair, especially if you need major work.

  • Look for signs of professionalism in the customer service area: civic and community service awards, membership in the Better Business Bureau, AAA-Approved Auto Repair status, customer service awards.

  • Look for evidence of qualified technicians, such as trade school diplomas, certificates of advanced course work, and ASE certifications – a national standard of technician competence.” To read the entire article click here.

For top-notch Reno auto repair service, contact Wayne’s Automotive Center at 775-525-9366 or visit waynesautocenter.com for more information on our services.

Financing Available

Cars are complicated; financing shouldn’t be. Besides honoring all major credit cards, debit cards, and cash Wayne’s Automotive also offers a simple path to funding through Synchrony Bank. Applications are available.

Napa Warranty

Wayne’s Automotive Center is a NAPA AutoCare center. As a gold certified shop, all qualifying repair or service work comes with a FREE 3 year/36,000 mile “peace of mind” nationwide warranty through Napa AutoCare.

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(775) 356-6996

WAYNE'S AUTOMOTIVE

55 Coney Island Drive
Sparks, NV 89431

Open: Monday - Friday
Hours: 7:30 AM - 5:30 PM

775-356-6996

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